Meraki Community

Meraki MSP Trailmaps

The Meraki MSP Trailmap is designed to provide guidance and best practices for organizations looking to develop a managed service on Meraki technology. Choose the Setup or Services trail below to start your managed Meraki practice. If you have any questions or feedback, please post in our MSP Forum.

Setup: Initial Setup (10 posts)
Setup: Using the MSP Portal (3 posts)
Setup: Managing Customers (5 posts)
Setup: System Integrations (2 posts)
Services: Operational Efficiencies (4 posts)
Services: New Revenue Streams (14 posts)

Setup: Initial Setup

Infrastructure Financing Options

Financing your Meraki MSP?  Click here for more info!

Ordering & Title Guidelines

How do I order?  Who should hold title?  Read more here.

Branding and Customization

Promote your company brand and enhance your Meraki MSP customer experience.

Configuring Single Sign On (SSO)

Learning about SAML integration for your Meraki dashboard.

Creating a New Customer Organization

Onboarding a new Customer?  Create a new organization to manage.

Configuring Organization Administrators

Who should have admin access or read-only access?  Learn more here.

Activating the MSP Portal

Setting up an MSP Portal?  Click here for more details.

Creating a Meraki Dashboard Account

First time setting up an account?  Start here.

Determining Organizational Structure

Choose the best organizational structure for your managed services.

Introduction to Meraki Dashboard

Dive into the Meraki Dashboard!

Setup: Using the MSP Portal

Best Practices

How do you use the MSP Portal?

Using the MSP Portal

How does the MSP Portal work?

About the MSP Portal

What is the MSP Portal?

Setup: Managing Customers

Best Practices

How should I manage customers?

Network Configuration

Choose how to configure your customer's Meraki network.

Network Monitoring

What can we do to monitor our Meraki MSP?

Dashboard Licensing

Licensing explained for Meraki MSP 

Onboarding New Customers

Click here to see how to add new customers to your MSP service.

Setup: System Integrations

System Integration: Service Management Automation

Leverage automation integration to support your Meraki MSP.

System Integration: ConnectWise

Learn more about Meraki and ConnectWise Unite.

Services: Operational Efficiencies

Troubleshooting

Strengthen your help desk troubleshooting abilities with Meraki MSP

Firmware and Feature Update Management

Test new firmware before automating customer network deployments.

Function Audits

What are function audits?

Rapid Deployment

Looking for ways to optimize deployment?

Services: New Revenue Streams

Wireless Health Heuristics

Learning how to turn optimizing a Meraki Wireless Deployment into a value-added service.

Splash Page/Captive Portal Management

Increase profitability with Splash Page as a Service

Physical Security Analytics

Physical security with Business Intelligent equips organizations with a new innovative service.

PCI Compliance Auditing

Offer PCI audits as a value-added MSP service.

Network Summary Reporting

Use summary reports as a service to provide an overview of network statistics and usage.

Enterprise Apps Network Alerting

Customize your offering with enterprise app integrations.

Endpoint Asset Tracking

Create a new service with endpoint asset tracking!

Data Warehousing

Create an invaluable service of long term storage of network data.

Admin Change Log Audit Management

Provide logging insights as a service with Meraki.

Wireless Scanning and Security

Commoditize wireless security as a service.

Device Inventory and Management

How can an organization build asset management as a service?

Network Health Reporting

Provide valuable insights to your customers with intel rich reports.

Threat Reporting

Use threat detection and reporting to boost your services.

Intelligent POCs

Looking to create a value-driven POC?

How to use this site

Additional resources

Cisco Meraki home page
Cisco Meraki documentation
Meraki Partner Portal (requires Meraki Partner login)