Identify the most important aspects of your customer’s Network, keep them constantly updated
| What are you offering? | Collaborate with your customers to identify their highest impact network configurations and send them weekly/monthly reports providing them visibility into them (i.e. monthly cable testing) |
| How do you charge for this? |
|
| What resources do you need to sell this? |
|
| Why is this valuable? |
|
Utilize Dashboard’s user and network insights to actively engage customers.
Once upon a time networks were a “set and forget” asset. They are now a business critical resource that requires constant monitoring and insight.
  |
K-12 / Primary School Weekly/monthly Network Health Reports allow for insight into student network consumption and identifies bandwidth trends, including: Bandwidth abusers, high-consumption applications, bottleneck events, and many more.
|
  |
Manufacturing Connected device/Connected factories are requiring a new level of SLA to ensure there is no downtime and that all devices are running as efficiently as possible. Run port based packet captures with no additional 3rd party tools to re-frame what network performance is.
|
  |
Get Creative! Break down your core value to customers and then dig into which aspects of Dashboard you can monetize and structure Network Health Reporting services around! |
Previous: Threat Reporting Next: Device Inventory and Management
1 Comment
- To receive notifications for new content, go to the Options menu (above) and select Subscribe.
- If you find a resource helpful, give it kudos! (The little green arrow below each post:
) - Please ask any general MSP-related questions in the MSP forum.
