Function Audits

CourtneyB
Meraki Alumni (Retired)

Non-rival configuration follow-up and optimization

What are you offering? Ongoing professional service check-ins, with non-rival cost structure
How do you charge for this?
  • Build into upfront quote methodology as differentiator
  • SKU add-on to professional services deployment
  • Per architecture/per site service charge
  • Monthly MSP/support charge
What resources do you need to sell this?
Why is this valuable?
  • Presents ongoing value to customer at no cost to partner
  • “Stickiness factor”
  • Highlights unseen value of technology (ie don’t appreciate security until a threat is apparent)

 

Would your customers appreciate check-ins to ensure their network is operating as promised?

If you could add value to your customers and increase stickiness with little-to-no cost to you, would you?

 

 

Screen Shot 2019-08-19 at 8.40.38 PM.png Manufacturing Spinning up customer networks in complex RF environments is both an initial and ongoing challenge. Add-value and differentiate your professional services with 1, 3, and 6 month RF Audits.
  • Include in Professional Services upfront quote
  • Include in “Premium” PS offer
  • Sell as a la carte SKU
Screen Shot 2019-08-19 at 8.42.09 PM.png Higher Education Even the best network setups can be quickly undone by inexperienced day-to-day management. Help customers mitigate amatuer network technician impact (otherwise known as “Switching Closet Chaos”) by providing post PS follow-up on switching configs.
  • Include in Professional Services upfront quote
  • Include in “Premium” PS offer
  • Sell as a la carte SKU
Screen Shot 2019-08-19 at 8.39.28 PM.png Get Creative! Break down your core value to customers and then dig into which aspects of Dashboard you can monetize and structure Function Audit services around!

 

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