Non-rival configuration follow-up and optimization
What are you offering? |
Ongoing professional service check-ins, with non-rival cost structure |
How do you charge for this? |
- Build into upfront quote methodology as differentiator
- SKU add-on to professional services deployment
- Per architecture/per site service charge
- Monthly MSP/support charge
|
What resources do you need to sell this? |
|
Why is this valuable? |
- Presents ongoing value to customer at no cost to partner
- “Stickiness factor”
- Highlights unseen value of technology (ie don’t appreciate security until a threat is apparent)
|
Would your customers appreciate check-ins to ensure their network is operating as promised?
If you could add value to your customers and increase stickiness with little-to-no cost to you, would you?
|
Manufacturing Spinning up customer networks in complex RF environments is both an initial and ongoing challenge. Add-value and differentiate your professional services with 1, 3, and 6 month RF Audits.
- Include in Professional Services upfront quote
- Include in “Premium” PS offer
- Sell as a la carte SKU
|
|
Higher Education Even the best network setups can be quickly undone by inexperienced day-to-day management. Help customers mitigate amatuer network technician impact (otherwise known as “Switching Closet Chaos”) by providing post PS follow-up on switching configs.
- Include in Professional Services upfront quote
- Include in “Premium” PS offer
- Sell as a la carte SKU
|
|
Get Creative! Break down your core value to customers and then dig into which aspects of Dashboard you can monetize and structure Function Audit services around! |
Previous: Rapid Deployment Next: Firmware and Feature Update Management