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Active Application Monitoring

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MK2
Building a reputation
‎Jul 25 2023 5:23 AM
‎Jul 25 2023 5:23 AM

Active Application Monitoring

Hi,

 

does anybody testing the TE Active Application Monitoring?

While trying to connect my ThousandEyes Account with meraki it shows me "DUD LINK"

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1 Accepted Solution
In response to MK2
JonasD
Meraki Employee
Meraki Employee
‎Jul 25 2023 10:39 PM
‎Jul 25 2023 10:39 PM

Can you check if your Meraki Dashboard and TE Accounts are in the same region, ie, both in North America or EU? For the integration to work, you cannot have mismatching regions between the accounts.

View solution in original post

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4 Replies 4
Ryan_Miles
Meraki Employee
Meraki Employee
‎Jul 25 2023 7:30 AM
‎Jul 25 2023 7:30 AM

It's working for me. Can you provide more details or a screenshot on the error you're seeing?

Ryan / SE - Networking

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MK2
Building a reputation
‎Jul 25 2023 10:21 PM
‎Jul 25 2023 10:21 PM

Got a fresh ThousandEyes account and this error:

MK2_0-1690348885136.png

 

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JonasD
Meraki Employee
Meraki Employee
‎Jul 25 2023 10:39 PM
‎Jul 25 2023 10:39 PM

Can you check if your Meraki Dashboard and TE Accounts are in the same region, ie, both in North America or EU? For the integration to work, you cannot have mismatching regions between the accounts.

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MK2
Building a reputation
‎Jul 25 2023 10:49 PM
‎Jul 25 2023 10:49 PM

Seems that you're right JonasD. 
Trial accounts are automatically generated in the US region.
https://docs.thousandeyes.com/product-documentation/user-management/thousandeyes-multi-region-cloud-...

 

I opened a case with request to move my account to EU region.

 

Thank you for the fast help. Best community ever 😎

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Meraki Insight forum closed

This forum is now closed. As of July 26, 2024, Meraki Insight licenses are no longer available to purchase. MI functionality is now included in the SD-WAN Plus or Per-device SD-WAN Plus licenses. You can view more information about this on our End-of-Life Products and Dates page, Product “LIC-MI”.

Please ask any questions about MI-related functionality in the Security & SD-WAN board.

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