Does anyone have a list of all the support-enabled features you can have enabled via a case with Meraki? Personally I have the following enabled:
Some of these items caused me to spend many cycles trying to figure out what was wrong, or, how to do what I wanted. It'd be nice if there was a list of all the things support can enable for you so you don't end up spending time trying to figure it out.
This list would be amazing if it existed. I asked Meraki once for the list and the mafia showed up at my house and roughed me up.
Off the top of my head:
Support can disable NAT-T on third party tunnels, on a tunnel-by-tunnel basis. Dashboard will not tell you which tunnel has been modified, but it will add a box warning on the Site-to-Site page.
Usually necessary when you've got a tunnel that's got a solid phase 1 but keeps losing its p2 agreements every 20-30 seconds. You'll see it fail over to trying port 4500, and once that happens, the only reliable long term fix seems to be disabling NAT-T on that tunnel. I've fixed multiple tunnels with long term recurrent instability this way.
Maybe it would be nice to have a normal (current) and expert modus... where the expert modus can be enabled for community/expert users?
@Roger_Beurskens wrote:Maybe it would be nice to have a normal (current) and expert modus... where the expert modus can be enabled for community/expert users?
I'm not sure how this would feasible to implement. That's a lot of extra development, on the dashboard end alone. I doubt there's a lot of people who would actually need it.
If you need that level of control, another product might be the better solution for you, honestly. Part of the Meraki deal is to simplify.
I've also never had problems with calling support to request one of the odd options. I had to do so earlier this week, and even though the tech didn't realize it was an option at first, he was fantastic!
While I mostly agree, I still think it would be nice if us 'vetted' contributors could at least have access on paper, to the list of features. The features must exist on paper somewhere lol.