cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Profile-based FileVault encryption not working on MacOS Catalina

Highlighted
Comes here often

Profile-based FileVault encryption not working on MacOS Catalina

When trying to enable FileVault by profile, when shutting down the client, we get a prompt, asking for the device credentials in order to enable FileVault, but the device just shuts down/restarts without actually encrypting the hard drive.

JAMF is facing the same issue, but their profile configuration allows either encryption on startup or shutdown. The startup option seems to work.

 

Please implement an option to choose if the encryption should take place on startup or shutdown to cope with one of many bugs in Apples latest OS.

3 REPLIES 3
Highlighted
Meraki Employee

Re: Profile-based FileVault encryption not working on MacOS Catalina

Hi Hannes_CD, 

 

Can I trouble you to open a support ticket and then, once you have done that, post the case ID in this thread?

 

Thank you,

 

Noah Salzman

Product Manager for Meraki SM

Highlighted
Comes here often

Re: Profile-based FileVault encryption not working on MacOS Catalina

Hi Noah,

 

the case ID is 04590821.

Highlighted
Meraki Employee

Re: Profile-based FileVault encryption not working on MacOS Catalina

The issue is Apple has changed the way the Filevault payload is installed on Catalina. 

 

Under Systems Manager > Manage > Settings > (select your profile name) > Filevault

 

Enable the following:

 

CHECK Defer encryption until after reboot

CHECK Defer enabling until logout

0 Maximum number of times users can bypass

 

Make sure you check your device into dashboard to pull down the new profile configuration settings then give your device a power cycle.

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels