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Android, the Work Profile for MDM and the camera

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Android, the Work Profile for MDM and the camera

Hi

 

Quite new to Meraki so still trying to work stuff out. However, we have an issue where we have an custom app that will role out to phones via the MDM solution on to peoples Work Profiles. However, if you then use the camera, it refuses to send any photos from the camera to this app. Unless we leave the app outside the Work Profile.

 

 

Is there a way round this issue?

 

Steve

8 REPLIES 8
Here to help

Re: Android, the Work Profile for MDM and the camera

Hi,

 

Have you made the camera part of the work profile?

If you are using it out with the work profile assuming it is not the device owner then it wont be able to see the application.

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Re: Android, the Work Profile for MDM and the camera

I didn't know you could make the camera part of the Work Profile. How would you do that as it's the built in camera app.

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Re: Android, the Work Profile for MDM and the camera

Sorry i was wrong, haven't used this side of meraki in a while.

i think it is meant to create a copy of the application but with the orange briefcase beside the name, so there should be a camera application with the orange briefcase beside the name or icon specifically for the work profile.

Kind of a big deal

Re: Android, the Work Profile for MDM and the camera

Try creating an Android policy for the "Android System Apps" setting, and set the "List Type" to "Blacklist".

 

I'm thinking this will allow your managed app to use system apps, like the camera.

 

 Screenshot from 2018-04-25 10-33-56.png

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Re: Android, the Work Profile for MDM and the camera

But if I blacklist the camera app, won't that stop it from working? According to what the blurb seems to suggest when I look at what blacklisting will do.

Kind of a big deal

Re: Android, the Work Profile for MDM and the camera

Leave the blacklist empty. Then everything is permitted.
Here to help

Re: Android, the Work Profile for MDM and the camera

OK thanks. I think I'll have to put that through as a change request in case it takes out all machines Smiley Happy

Kind of a big deal

Re: Android, the Work Profile for MDM and the camera

It wont take anything out.  If anything, it will enable more things.

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