cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Location Scanning API - Untrusted Server Certificate

SOLVED
Highlighted
Comes here often

Location Scanning API - Untrusted Server Certificate

Hi guys!!

 

 

I'm going to test the Location Scanning API.

So I prepared an HTTPS server.
But an error is occurring as shown in the picture below.

- Untrusted Server Certificate - Please ensure you are using a certificate signed by a valid Certificate Authority(CA)

error_scanning_api.jpg

 

 

 

 

 

 

 

 

 

 

 

 

I don't think there's a problem with the certificate.

 

cert.jpg


Please, let me know what can I do.

 

Thanks in Advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Meraki Employee
Meraki Employee

Re: Location Scanning API - Untrusted Server Certificate

@Gwangjin just curious are you including the full certificate chain on your server? You'll need to include the full certificate in order for dashboard to connect successfully. You might want to test it with SSL Test to see if any problems are detected with the certificate. If everything checks out then I would definitely agree with @CptnCrnch and reach out to support.

 

This previous thread might be helpful. 

View solution in original post

3 REPLIES 3
Highlighted
Head in the Cloud

Re: Location Scanning API - Untrusted Server Certificate

Educated guess: Meraki doesn't trust Sectico certs / at least it seems that they don't have its Pubkey.

 

Your best option would be calling support.

Highlighted
Meraki Employee
Meraki Employee

Re: Location Scanning API - Untrusted Server Certificate

@Gwangjin just curious are you including the full certificate chain on your server? You'll need to include the full certificate in order for dashboard to connect successfully. You might want to test it with SSL Test to see if any problems are detected with the certificate. If everything checks out then I would definitely agree with @CptnCrnch and reach out to support.

 

This previous thread might be helpful. 

View solution in original post

Comes here often

Re: Location Scanning API - Untrusted Server Certificate

I solved the problem with your help.
Thank you very much.

 

solved) Import CA certificate to keystore.

Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.