Integration of Multiple Meraki dashboard with ServiceNow

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Integration of Multiple Meraki dashboard with ServiceNow

We are integrating multiple Meraki Dashboards into Service Now and we are having issues doing that we are using the Service graph connector application for Meraki to Service Now integration so what we have done till now is 
> We have created the API key for multiple dashboards 
> and while creating connections and credentials for Meraki we can only make once for a single Meraki dashboard and when we try to add another credential for another dashboard with a different API key then it shows us this error 
> We also want to know if is there any system property that allows multiple dashboard access at a single time.

image (7).png

Now after this, we are still able to create a non-active credential record but how we will be able to get Data from multiple Meraki dashboards in service now 
we also have a theory that we can work on Meraki Data sources and schedule imports - in such a way that we will manually create multiple data source records in the (sys_data_source) table for multiple Meraki dashboards and there we will define which credential to call when this data source is executed. also, we will use schedule imports to define which data source we want to execute at what time.

image (1).png

like how we are supposed to target multiple dashboards using Datasource custom script 
Please feel free to add your solutions if you have worked on this scenario. 

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1 Accepted Solution
sungod
Kind of a big deal

This guide shows it being set-up and connecting multiple organizations...

 

https://developer.cisco.com/meraki/build/servicenowservice-graph-connector-for-meraki/

 

...maybe it will help.

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4 Replies 4
sungod
Kind of a big deal

This guide shows it being set-up and connecting multiple organizations...

 

https://developer.cisco.com/meraki/build/servicenowservice-graph-connector-for-meraki/

 

...maybe it will help.

GetHelp
Comes here often

Hi bro
actually, we are using the same scoped application but the link you have provided, we have already gone through it, also please go through the scenario once again and let me know if you get something to share
we are looking for 
multiple data source scripts for multiple Meraki dashboards which helps to import data into one single service now instance.

Oren
Meraki Employee
Meraki Employee

Support for multiple API keys is on our roadmap. Once we have a target date - we’ll share it.

SgtPepper
New here

Hello Oren,  

 

Does this mean that currently there is no support for multiple customer API keys with the Meraki Service Graph connector in a single ServiceNow instance?

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