Getting Appliance VLANs

[diablo24]

Hi,

I have a customer with VLANs configured and just recently, the API: getNetworkApplianceVlans is returning VLAN 10 with the subnet "null". I'm unable to reproduce this configuration in my lab. Can anyone tell how why this is happening?

Here's the output from the API:

[
    {
        "id": 10,
        "networkId": "L_650207196201622638",
        "name": "PSC Touch",
        "applianceIp": null,
        "subnet": null,
        "fixedIpAssignments": {},
        "reservedIpRanges": [],
        "dnsNameservers": "10.105.150.34\n10.110.53.32\n10.92.40.31\n",
        "dhcpHandling": "Run a DHCP server",
        "dhcpLeaseTime": "1 hour",
        "dhcpBootOptionsEnabled": false,
        "dhcpOptions": [
            {
                "type": "text",
                "code": "15",
                "value": "labcorp.com"
            },
            {
                "type": "ip",
                "code": "150",
                "value": "10.92.89.52, 172.19.65.51"
            }
        ]
    },
    {
        "id": 20,
        "networkId": "L_650207196201622638",
        "name": "POS VLAN",
        "applianceIp": "192.168.108.1",
        "subnet": "192.168.108.0/24",
        "fixedIpAssignments": {},
        "reservedIpRanges": [],
        "dnsNameservers": "opendns",
        "dhcpHandling": "Run a DHCP server",
        "dhcpLeaseTime": "1 day",
        "dhcpBootOptionsEnabled": false,
        "dhcpOptions": []
    },
    {
        "id": 40,
        "networkId": "L_650207196201622638",
        "name": "Security Camera",
        "applianceIp": "192.168.110.1",
        "subnet": "192.168.110.0/24",
        "fixedIpAssignments": {},
        "reservedIpRanges": [],
        "dnsNameservers": "opendns",
        "dhcpHandling": "Run a DHCP server",
        "dhcpLeaseTime": "1 day",
        "dhcpBootOptionsEnabled": false,
        "dhcpOptions": []
    },
    {
        "id": 50,
        "networkId": "L_650207196201622638",
        "name": "Wattbox",
        "applianceIp": "192.168.111.1",
        "subnet": "192.168.111.0/24",
        "fixedIpAssignments": {},
        "reservedIpRanges": [],
        "dnsNameservers": "opendns",
        "dhcpHandling": "Run a DHCP server",
        "dhcpLeaseTime": "1 day",
        "dhcpBootOptionsEnabled": false,
        "dhcpOptions": []
    },
    {
        "id": 100,
        "networkId": "L_650207196201622638",
        "name": "VOIP",
        "applianceIp": null,
        "subnet": null,
        "fixedIpAssignments": {},
        "reservedIpRanges": [],
        "dnsNameservers": "opendns",
        "dhcpHandling": "Run a DHCP server",
        "dhcpLeaseTime": "1 day",
        "dhcpBootOptionsEnabled": false,
        "dhcpOptions": []
    }
]

[bmehta]

Hello @diablo24 
If you haven't reached out to our support team please do. Upon checking some information there seems to be an issue similar to yours reported to our internal team. Support will keep you updated if the issue is resolved.

[diablo24]

@bmehta 

Thank you for letting me know. I will contact our customer to open a case.