Upgraded Windows 7 Dell PC to Windows 10 and Dashboard Still Shows Windows 7 in Clients View

ndccpf1
Here to help

Upgraded Windows 7 Dell PC to Windows 10 and Dashboard Still Shows Windows 7 in Clients View

Did a Windows 10 Home (USB) upgrade of the Dell Windows 7 PC.

The Meraki Dashboard still shows Windows 7 in the Clients View.

I have upgraded 12 other Windows 7 (Dell) PCs to Windows 10 and they report in the Dashboard as Windows 10.

 

I have used the "FLAG" icon to add Windows 10 as the correct version.

 

Why is the Dashboard now reporting it back as Windows 7 ?

2 REPLIES 2
BlakeRichardson
Kind of a big deal
Kind of a big deal

@ndccpf1  How long from the time you upgraded until you checked the dashboard, the dashboard can take time to upgrade information such as OS changes. 

For this PC in question it was upgraded well over 30 days ago. And I have done additional & to 10 upgrades last week that show as Windows 10 after upgrading.

 

Maybe a reporting bug of sorts. There are other of the same Dell PC type there were upgraded and they report as 10.

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