meraki Saml issue

[tushar01_01]

Hello,

I am facing a issue where we want to add a user as meraki org admin but not able to add since the user is enrolled as saml user via okta,

But even after removing the user from saml group same error reflects,

Meraki support suggests we can user upon disabling saml settings and then enabling but that doesnt seem to be permanent fix 

please suggest better approach.

[alemabrahao · Accepted solution]

There is no way to delete a SAML user from Meraki’s backend. Only a SAML reset clears it.

Solved: SAML SSO - user/email address removal - The Meraki Community

[tushar01_01]

Thanks for the meantime disabling the saml worked 

was able to add superuser upon disabling the saml and then enabled config remain as it.

since other user are via saml