Scheduled Reboot for MX

Solved
Karas
Conversationalist

Scheduled Reboot for MX

Good day! 

 

I'm looking for a way to schedule MX reboots across our organization via the admin portal and I cannot find an option to do that. Would anyone know a way to set this up? We've had a few instances of MX devices locking up and a reboot fixes it every time. I don't think it's worthy of an RMA and would just like to see if scheduled reboots could prevent issues during work hours. 

 

I appreciate anyone taking the time to read this. 

1 Accepted Solution
PhilipDAth
Kind of a big deal
Kind of a big deal

Splash Access make a free tool to do this, and you can also schedule the reboots.

https://www.splashaccess.com/meraki-rebooted-app-released/

 

Going to the root problem - it is not normal for MXs to require a reboot.  Are they running stable or more recent firmware?
If during an outage - are you able to plug in directly and see what it reports on its local status page as the issue?  You can also get download a support data bundle and open a case to get greater depth into what is going wrong.

https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Out-of-Band_Log_Fe...

 

 

If you look on the Organization/Overview page for that network - is the device utilisation saying under 80%, or is it overloaded?  They can become unstable if overloaded.

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4 Replies 4
ww
Kind of a big deal
Kind of a big deal

Thats not available from the dashboard.

You would need to automate it yourself.

https://developer.cisco.com/meraki/api-v1/reboot-device/

 

 

Ryan_Miles
Meraki Employee
Meraki Employee

I've used Postman to do this. Pretty clean UI based way of going about it.

 

https://learning.postman.com/docs/collections/running-collections/scheduling-collection-runs/ 

Ryan

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PhilipDAth
Kind of a big deal
Kind of a big deal

Splash Access make a free tool to do this, and you can also schedule the reboots.

https://www.splashaccess.com/meraki-rebooted-app-released/

 

Going to the root problem - it is not normal for MXs to require a reboot.  Are they running stable or more recent firmware?
If during an outage - are you able to plug in directly and see what it reports on its local status page as the issue?  You can also get download a support data bundle and open a case to get greater depth into what is going wrong.

https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Out-of-Band_Log_Fe...

 

 

If you look on the Organization/Overview page for that network - is the device utilisation saying under 80%, or is it overloaded?  They can become unstable if overloaded.

Karas
Conversationalist

I appreciate all of the responses. Quick and to the point. 

 

I think we'll try the Splash Access tool as it seems straight-forward enough. 

 

It's difficult to get a local reading on the device as these are production units at remote branches with no technical user onsite, but that is a good thought. 

 

Again, greatly appreciated everyone. 

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