Renew licences co-term but with two differents dashboard keys

[ludovic06]

Hello,

I ordered a license renewal for my devices from my reseller, and Meraki sent me 2 different keys, each for a different part of the equipment (one for 3 MRs, and the other key for the rest of the devices which also includes others MRs).
However, at the time of renewal, it said that for the “Renew all current licenses” option : 
This option resets all license limits to include only the number and types of licenses listed in that license key.”

Won't it be a problem to put 2 keys? Is it better to follow a particular order (first the license for the majority of the hardware, then for the remaining 3 MR, or vice versa?).

Thanks !

[alemabrahao]

Is it a renewal license or to add more devices?

Remember that if it is renewal you must purchase for the same number of devices that you have on your dashboard.

It would be helpful to consult your Meraki sales representative to confirm.

[ludovic06]

Hello, it's a renewal. I send the licence SKU with all the licences, but I received 2 differents dashboard keys. 

[Ryan_Miles · Accepted solution]

The order doesn't matter. Not sure why you received two keys, but perhaps it's something specific to your needs we're unaware of. Regardless you can claim either as a Renewal then claim the second key using the License More option.

[ludovic06]

Thanks, but you mean "Licence More Devices", no ?

[PhilipDAth]

Correct.

[ludovic06]

Hello, i've renew the licences and then added the remaining licences. All is ok now.

[ImranIKhan]

Hello, I have been trying to figure out how to contact the rep to renew my licenses. I work for Cisco/Meraki partner but have not heard from them. My licenses are about to expire. Please assist. 

[ludovic06]

Hello, Open a ticket with support, they can extend the grace period until you receive the new codes.

Eventually you can order licences with an other company.