Remove an Unclaim

FNestler
Conversationalist

Remove an Unclaim

How can i remove and then unclaim one MG51E from an deactivated organisation?

4 Replies 4
BlakeRichardson
Kind of a big deal
Kind of a big deal

If no one has access to the old organisation you will need to reach out to support with proof of purchase. 

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khalidbochajra
Here to help

Prerequisites:

  • You have to be the organization administrator.
  • Make sure the device is not connected to any network.

 

Steps to Follow:

  • Navigate to Inventory and select the device.
  • For Co-termination Licensing Click Unclaim.
  • For Per-Device Licensing: Click Actions and then select Remove from Organization.

 

Remamber:

If you can't remove any device from an organization due to non-payment you must contact Meraki Support.

FNestler
Conversationalist

it doesn't work, the organization is deactivated or disabled for non payment.

I can't uncliam, is not possible...

khalidbochajra
Here to help

Then you should contact Meraki Support. Can I help you with that?

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