Remove Mfa from admin account

[Flip1365]

How can i remove mfa from my account if i cannot login to the portal.Everytime i enter the verification code i get message invalid verification code.

Any help will be appreciated

[Brash]

I believe another administrator can reset your MFA.

Otherwise you'll need to use one of the single use tokens or look into this process of engaging Meraki support

https://documentation.meraki.com/General_Administration/Other_Topics/Two-Factor_Authentication#Recov...

[IvanJukic]

Hi @Flip1365 ,

As @Brash mentioned, try the options in the guide. If stuck, you'll need to open a case.

Note this can't be done via the Phone. In the Section Recovering Access to Accounts Protected by Two-Factor Authentication there is link to use. It should take you to the below. 

 

[Ryan_Miles]

Other org admins cannot edit your 2FA config. Options would be engage Meraki Support as mentioned in the doc referenced above. Or, if there are other full org admins in your org they could just delete your account and recreate it.

[Arthamon]

Out of curiosity @Ryan_Miles , let's say we remove the account altogether and they have access to multiple Organizations. Do we assume that we need to re-invite that account to each Org?