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Regulatory domain mismatch

SOLVED
Conversationalist

Regulatory domain mismatch

Hi all,

 

beginning from this morning, we're seeing a "Regulatory domain mismatch" warning on every network where a MX65W is present (and only a MX65W, no MR access points), although all SSIDs are disabled.

 

As there are no "Radio settings" to be edited (as stated in the documentation), I don't get the point how to fix this new behavior of the dashboard.

 

Ideas anyone?

1 ACCEPTED SOLUTION

Accepted Solutions
Building a reputation

Re: Regulatory domain mismatch

You've already found the best documentation page, although it doesn't specifically address the MX65W (which doesn't show a dedicated 'Radio Settings' page).

 

You can find the Country/Region for the MX65W by enabling at least one SSID on the MX65W (Security appliance > Wireless settings) and then scroll to the bottom of the page.  If there's a conflict, you should see the warning and have the ability to request the change (based on the rules outlined in the documentation page you linked).

 

I suspect that once you complete the change, you will be able to disable the SSID again.

 

This might be a situation best left to a Case with Meraki support though.

3 REPLIES 3
Building a reputation

Re: Regulatory domain mismatch

You've already found the best documentation page, although it doesn't specifically address the MX65W (which doesn't show a dedicated 'Radio Settings' page).

 

You can find the Country/Region for the MX65W by enabling at least one SSID on the MX65W (Security appliance > Wireless settings) and then scroll to the bottom of the page.  If there's a conflict, you should see the warning and have the ability to request the change (based on the rules outlined in the documentation page you linked).

 

I suspect that once you complete the change, you will be able to disable the SSID again.

 

This might be a situation best left to a Case with Meraki support though.

Comes here often

Re: Regulatory domain mismatch

Same issue here, with our MX64.

 

will Open a case...

Comes here often

Re: Regulatory domain mismatch

Not sure why this is the accepted solution, as it doesn't solve the issue!

 

It was an error in the config of MW devices that Merkai solved, this method didn't.

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