Recover Meraki account or devices

Portu
New here

Recover Meraki account or devices

Hi, I have 3 Meraki devices that were given to me while taking the CMNA course quite some time ago.

I have not used these devices for a long time, apparently I used the email from my previous job to create my account in the dashboard since I already tried with my two personal emails and I did not receive any recovery email.

 

Obviously I no longer have access to my old email account since I have not worked for that company for more than a year.

 

Is there a way to regain access to my devices? I have all 3 with their respective box, obviously I can confirm my identity as well.

4 REPLIES 4
PhilipDAth
Kind of a big deal
Kind of a big deal

You can still log in using your old email address - as long as you can remember what the password was.

 

Otherwise, I think there is next to no chance of recovering access.

I have tried many different passwords but no luck! I will keep trying...

cmr
Kind of a big deal
Kind of a big deal

Can you not ask someone who is still there to add your old address as an alias so you can send the password reset request?  I know we'd do this for a former colleague 👍

Inderdeep
Kind of a big deal
Kind of a big deal

@Portu : Password recovery

https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Resetting_Passwords_f...

 

Regards/Inder
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