New Org appeared overnight in our MSP Portal

[RJones]

I noticed this morning when looking at one of the networks in our Organization that 2 more Orgs had appeared in our MSP Portal. I have a case open for this, but this is the 3rd time we've had this happen. Anyone else have this happen?

[alemabrahao]

Are you sure you don't have admin access on organizations?

[RJones]

The Administrators list shows the same for my original Org, but when I try to delete any one of the accounts under the other org, I get an error that I do not have permissions.

[BrandonS]

Strange. Maybe your email is easily mistaken for another and someone is adding you in error?

It’s not happened to me. 

[RJones]

Nope, it looks like a completely separate company.

[alemabrahao]

Yeah, but when you have permission on another organization (even read-only) it will show on MSP portal, maybe someone added your email by mistake.

[RJones]

That's what Support said, however, all Admins in our Org were in the new Org with the same permissions and API keys. No one received an email for account creation.

[alemabrahao]

@RJones,

It's not a new account creation, look, for example If you add my e-mail as an administrator in your organization It will be showed on my MSP portal, but my e-mail is an existent account on Meraki dashboard, so maybe someone did It using your e-mail, but maybe It was a mistake.

You got It?

[RJones]

Yes, I understand that, but it wasn't just me, it was others as well. It appears like the Administrator page was cloned for a new org, but someone not in the administrator list was making changes in the new Org.

[RJones · Accepted solution]

It looks like someone (possibly a former employee) of one of our vendors was accessing Meraki via SAML SSO for the vendor and used the link for that in order to clone our Org. I disabled the SAML access until they can get new keys generated so this doesn't happen again. Thanks everyone!