New MSP Dashboard not allowing cloning of Organizations

[Aquatoes]

Hello,

Whenever we try to clone an organization in the new MSP Global Overview we get an error stating "An error occurred cloning the organization". However if we switch to the old view it works fine.

Has anyone else experienced this and know a fix? When calling support we were told that since it works in the old view its not considered their problem and told me to submit feedback. I have done the feedback multiple times over the last few months and got no feedback.

[DAlleman]

Currently, our Development team is still looking into this behavior and investigating the root cause for it and how to implement a fix.

Another known workaround:

1. Navigate to Organization "A" Source of clone

2. Navigate to Global Overview

3. Create a new Organization, cloning from Organization "A"

[jkmonzon23]

It's been over a year but I don't see any updates on this issue. I have encountered exactly the same issue. Any news from Meraki Support?

[spaladug]

Hi @jkmonzon23 . Apologies if this is still happening. Can you please open a support case for the issue and DM me the case number so we can investigate this.