Need to add an organisation to my list on the dashbaord

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SallyG
Conversationalist

Need to add an organisation to my list on the dashbaord

I have a new organisation I would like to add so it appears in the list below:

 

Capture.PNG

How do I action?

 

Thanks

 

Sally

 

1 Accepted Solution
Ben
A model citizen

Sally,

 

If the organization already exists you need to add you meraki admin account to this organization. 

After this you will see this org in the list

 

If it's a new one you go to the MSP dashboard and Create a new org.meraki.png

 

Cheers,

Ben

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9 Replies 9
Ben
A model citizen

Sally,

 

If the organization already exists you need to add you meraki admin account to this organization. 

After this you will see this org in the list

 

If it's a new one you go to the MSP dashboard and Create a new org.meraki.png

 

Cheers,

Ben

SallyG
Conversationalist

Hi Ben

 

This worked but when I logged in again it had disappeared, any idea why?

 

Thanks

 

Sally

 

Nash
Kind of a big deal

How long did you give it? It takes a bit of time to propagate across all shards.

SallyG
Conversationalist

Hi Nash

 

Arr right, I will check in the morning

 

Thanks

 

Sally

Nash
Kind of a big deal

@SallyG , I was thinking more like 5-10 minutes, honestly. If you've just been added as an administrator to an organization, it seems to take 5ish minutes most days. 10 on a very sloooow one.

Nick
Head in the Cloud

I do find occasionally that a refresh of the browser clears these things up. We had a stubborn org on one of the N servers where a logout and login was needed to reflect the change weirdly!
marekgolha
Conversationalist

Hello @SallyG 

just do a new Meraki portal registration https://account.meraki.com/login/new_account with tha same email address that you are using for your current dashboard login and in the "Company" field put your new Organization name.

 

Marek

SallyG
Conversationalist

But I want to add to the list, not create a new one?

BrechtSchamp
Kind of a big deal

Then do what @Ben said. Add yourself as admin to the org. It will be added to the list automatically.

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