Meraki MDM Device Owner Setup not launching correctly

cjenkins13TCH
Conversationalist

Meraki MDM Device Owner Setup not launching correctly

Currenlty using Galaxy Tab A 8, Android 9, SM-T387V.

 

Per instructions, after a factory reset, the device is not allowing access to SM after the afw#meraki or access to the camera.

 

Last year, we deployed 15 devices (with work arounds) however out documentation was lost.  Now, when trying to setup a device, the setup is not going as planned.  For the first few times, I was able to access the camera after six (6) taps, however, no longer.  Also, when entering the afw#meraki, it doesn't go to the enrollment screen.

 

Any suggestions would be greatly appreciated.

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