Issues with dashboard

Neeb
New here

Issues with dashboard

I am having issues with the dashboard. In particular when I access Insight>Wan Health

 

When I look at the 2 hour reading it shows Availability issues (lots of red)but if I change the Wan Health to last day it shows that Availability is fine (no red). We are not having network issues and everything otherwise appears to be ok. Is anyone else having this issue today? Is this a Meraki issue just today? The dashboard hasn't had these issues before. We are relatively new to Meraki so I am not sure if this is a normal thing or not.

 

Thank you. 

5 Replies 5
GreenMan
Meraki Employee
Meraki Employee

If in doubt, I'd raise a case with Meraki Support.  You're best off calling in on the phone for immediate help.   You can then walk the engineer through just what you are seeing.

Follow:       ?  > Get help and cases, in the top right of the Dashboard for contact details.

TyShawn
Head in the Cloud

Just FYI I am seeing odd things as well.

 

Can't remove MXs from networks.

Not able to reIP networks.

 

I opened a case with support and they are stating code is being "tested" on the platform. I'm not sure how true this is, but if there is work being done it feels like it is customer affecting. 

 

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RWelch
Head in the Cloud
Head in the Cloud

One would think there would be a "sandbox" to test the platform vs production or real world environment (possible impact to 6M+ Meraki networks).

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TyShawn
Head in the Cloud

I thought the same thing... and I hope the support agent was misspoken with that comment.

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BlakeRichardson
Kind of a big deal
Kind of a big deal

I am seeing odd things with SM clients as well in what looks like the devices page is stuck with some form of cached version. 

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