I haven't received the verification code via SMS.

AINSYAM
New here

I haven't received the verification code via SMS.

Hi, please help me urgently.

I'm experiencing an issue where I'm not receiving the SMS notification code to access my Meraki dashboard. I've tried restarting both my laptop and phone, but the issue still persists. 

3 Replies 3
ConnorL
Meraki Employee
Meraki Employee

I'd recommend you reach out to Support, note that SMS is only supported in the United States, other locations may vary.

 

"This feature is currently only available in the United States. If you are in a different country, SMS authentication is still a beta feature, and we cannot guarantee its reliability. Please feel free to test your phone number on the set up page. SMS authentication has been known to work in the following additional countries: United Kingdom, Canada, Mexico, France, Spain, Italy, and Germany."

 

https://documentation.meraki.com/General_Administration/Other_Topics/Two-Factor_Authentication#Using...

PhilipDAth
Kind of a big deal
Kind of a big deal

Once you get access - get an authenticator app setup.

henrry81
Here to help

How about you try different numbers? Try the temporary numbers from https://anonymsms.com/. They're free.

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