I can't claim my MS switch on the dashboard

Schiller
Here to help

I can't claim my MS switch on the dashboard

Hi everyone, 

I'm trying to claim my MS on my dashboard. It took a while to go through. Then I logged out and logged in. When I try to claim it again, I receive this message " A previous claim is currently in progress. Please try again later."
Does anyone know how to fix that?

6 Replies 6
ConnorL
Meraki Employee
Meraki Employee

Hello @Schiller 

 

We're aware of some functionality on Dashboard, including claiming devices, are currently facing issues. Our team is investigating and I would advise keeping an eye on https://status.meraki.net/ for further updates.

Thank you @ConnorL . Yes, I'm keeping an eye on it. 

Hi @ConnorL 
The issue was fixed for about an hour but I've now seen a re-occurence of this

SDow
Just browsing

Waited 5mins then tried again, and it accepted the new device serial - it may still be popping up from time to time

SDow
Just browsing

Just adding my name to this, currently affecting our company too.

Yes, it was. The issue is resolved now. 

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