Dashboard Verify button issue

[Axldo]

Hello;

Have the access to dashboard, using email, password, and then going to enter DUO 2FA code and Verify button to confirm the 2FA DUO code.

Nothing.

It shows no error, I just can click button many times, no response. Not opening Dashboard page.

Tried Edge, Firefox, Chrome.

The same.

Tried cleaning cookies and cache.

Same.

Tried opening the page in Private, Incognito mode.

Again, same.

Tried entering wrong 2FA code, just for testing, it shows error that the code is wrong.

So, again, the username and password, and finally code from 2FA DUO, all are correct, still, without any error message, cannot open dashboard page, stuck at the Verify button page.

What to do?

Thanks. 

[GreenMan]

Contact Meraki Support.  Calling them on the phone definitely recommended:

https://documentation.meraki.com/General_Administration/Support/Contacting_Support

[DarrenOC]

Hi @Axldo , did you get this resolved?  I had something similar a few weeks back which caught me off guard.

A new customer had added me as an Admin to their Org which threw out my usual methods of logging in.  

I resolved the issue by heading down the password recovery process