Dashboard - Client First Seen Date

SPieroni
Here to help

Dashboard - Client First Seen Date

New wireless devices were installed on our network on 1/29.  In reviewing the Clients page on the dashboard the First Seen date is all over the place.   Not only are the month and day incorrect but the year, primarily 2022 and 2023.  I have noticed this before but really didn't pay much attention to it but when we just installed 54 devices it is pretty blatant there is something wrong and was easy to document.  In reaching out to Meraki support their reply was "The first seen date is the timestamp when the devices was first connected to the network via access point or AP.  You can check the timeline tab on the client detail page and change the time range to the last month to trace its first connection to the meraki devices. I checked some of the clients and the timestamps did align with the timeline tab.".  Yes, he is correct but why is the correct date not pulling to the Client page?  Where is this information coming from?  Is any information on the Client page accurate?  Is there any other page on the Dashboard that provides accurate client information?

 

 

1 Reply 1
TEAM-ind
Getting noticed

I've got last seen dates that are not correct.  I've got a ton of clients in a network that contains MR and MS devices that all show a last date of 1/29....and the ones that show that date, are all clients that are online every day.  I have a ticket opened.  I'm sure I will get a similar answer.  I thought your date aligning with the date the last seen date on these clients is quite interesting.

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