Can't view switches

Solved
RaphaelL
Kind of a big deal
Kind of a big deal

Can't view switches

Hi ,

 

Currently on multiple Orgs I can't view any of my switches. 

Multiple users, multiple PC , multiple browser. This isn't on our side.

 

Switching -> Switches -> Select a random switch : Blank page :

 

RaphaelL_0-1707937571312.png

 

It comes and goes... 


Haven't seen any outages yet.

 

Anyone yet ?

1 Accepted Solution
GiacomoS
Meraki Employee
Meraki Employee

Just following up that we have now released the incident on status.meraki.net.

 

Please continue to keep an eye there for updates.

 

Thank you for your patience everyone!

 

 

[MODERATOR NOTE:  This issue is still in progress. We have marked this reply as the "solution" to make it more visible.]

Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
Share the love, especially the Meraki one!

View solution in original post

14 Replies 14
alemabrahao
Kind of a big deal
Kind of a big deal

Have you asked to support?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Of course.

Ok, just to be sure.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Ryan_Miles
Meraki Employee
Meraki Employee

Were you using old or new version? I was using new and it looked fine. I switched to old which made the page blank like yours and now I can't get the list back...or any switch even by trying to get there other ways (org page, switchport list page, etc) 😱

RaphaelL
Kind of a big deal
Kind of a big deal

I'm currently using the new version.  Spamming refresh will eventually get me the info. 

 

Waiting on my case to know if the issue is known !

I find if I right click open in new tab on the switch list page it shows. But still then trying to drill into a single switch it's blank.

I see a handful of cases opened today so there's clearly an issue

PhilipDAth
Kind of a big deal
Kind of a big deal

Going sideways, there is also the Meraki status page that can be checked (although it did not show any issues ...).

https://status.meraki.net/ 

Yousif89
Comes here often

I am having same issue, Meraki status page still not showing any report issue

mrsedam1
Here to help

I have the same trouble, using the new interface.

Aaron0x01
New here

I am having the same issue.

GiacomoS
Meraki Employee
Meraki Employee

Hey team,

Just a quick post on the fly, I can confirm we are seeing this and looking into it with our developers as a matter of priority. 

If you are hitting this, please do raise a case with Support so we can keep track and keep you updated. 

 

I'd expect something pop up in the status page soon!

Giac

Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
Share the love, especially the Meraki one!
GiacomoS
Meraki Employee
Meraki Employee

Just following up that we have now released the incident on status.meraki.net.

 

Please continue to keep an eye there for updates.

 

Thank you for your patience everyone!

 

 

[MODERATOR NOTE:  This issue is still in progress. We have marked this reply as the "solution" to make it more visible.]

Please keep in mind that what I post here is my personal knowledge and opinion. Don't take anything I say for the Holy Grail, but try and see!
Appreciate who helps and be respectful of every opinion and every solution offered.
Share the love, especially the Meraki one!
cmr
Kind of a big deal
Kind of a big deal

This was resolved 9 hours ago according to the status page.

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