Android, Management profile has been removed from device!

Ray1
New here

Android, Management profile has been removed from device!

I have registered an android device for mdm and it appears in the systems management client list on the dashboard. But, it shows "Management profile has been removed from device!" and I cannot get the device to check-in.

 

If I try to refresh app list or apply updated profiles the activity log just shows the tasks pending. I have allowed these some time to process but they never complete.

 

I have removed the device and went through the steps to add the device back. Each time the device get's stuck here.

 

I have several devices to manage, all same model. Tried two different devices and get the same results.

 

Devices are Panasonic Toughpad FZ-N1 with Android Lolipop.

 

Any advice would be greatly appreciated.

2 REPLIES 2
PhilipDAth
Kind of a big deal
Kind of a big deal

Any software updates available for the device in question?

There are no updates for the device. However, I gave up yesterday and when I came in this morning and checked and the error had gone away. The device has started responding to refresh commands.

 

Appears that around 8 hours after my last attempts the device started responding.

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