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[RESOLVED] Community platform issue: Rich text editor goes blank after you add an image

Meraki Alumni (Retired)

We have an unfortunate bug on the community platform right now — when you add images into your post (topic, comment, or reply), the rich text editor goes blank after a moment. Sometimes your content remains in the "HTML" and "Preview" tabs of the editor, and sometimes it vanishes completely.

 

We are looking into this and hope to have a fix very soon. In the meantime... please avoid adding images to your content!

3 Comments
Kind of a big deal

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Meraki Alumni (Retired)

This issue should now be resolved (we upgraded to a new version of the community platform editor — see New community features: Improved rich text editor ).

 

Cheers!

Kind of a big deal

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