MG51E getting message "Safe Mode Detected"

Rainverm
Here to help

MG51E getting message "Safe Mode Detected"

I've verified that the Safe Mode setting isn't checked in the Local settings on the MG51E.

 

I've Reset the device.

 

Anyone else seen this on any MG devices?

7 Replies 7
javalins
Meraki Employee
Meraki Employee

Is the device checking into dashboard?

Rainverm
Here to help

yes, thats where I'm seeing the "Safe Mode Detected"

 

It takes a really long time to the device to boot up and then I think it connects anyway the Light is whiteish 

 

 

javalins
Meraki Employee
Meraki Employee

I would recommend opening a ticket with our support team, they will work with you to troubleshoot this.

Rainverm
Here to help

I did, it's assigned to Engineering as I tried (3) MG51E I had on the shelf and they are all giving the same message.

javalins
Meraki Employee
Meraki Employee

Any updates on this one?

Rainverm
Here to help

Looks like  it was fixed on the backend

ls08
Here to help

I’ve had it on MG41 brand new out of box. Rebooting lime 4-5 times fixes it. I reboot and wait for it to appear online on the dashboard. Factory reset does fix it, but it sometimes doesn’t. 

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