Our organization license is good for 3 more years.  Bought a new device & license.  The device got claimed, but the license wasn't applied some how.   SAML org admin's don't get email notifications for non compliance licenses. We were on with tech support the week before for an hour with no mention that there was a device out of compliance. This is an absolutely terrible business practice and I doubt it will change based on what any of the customers say.  ... View more

@MrJeff you can easily remove the unused item from the network it is in and leave it in the inventory.  You would immediately see the red warning on the dashboard disappear and know all is well.   If you change from co-term mode to per device licensing mode then this will not happen, unless you need to keep using a device that you haven't paid for as it only disables the unpaid device.  Perhaps that is the best way forward for you?   With a co-termination organisation you have agreed to pay for all devices that are in networks and in your case you have failed to do this, so the organisation was put into a suspended state.   I do feel your pain, but unfortunately the best way forward is to do as Google say, 'fail fast', and move on. ... View more