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Aug 27 2023
5:25 PM
Can't access the printer at the moment as someone on site has switched it off but from what i recall the following ports were enabled. Ftp, http, ipp ,lpd, 9100, sftp, smb, smtp, snmp, soap, and wsd switched off were ipsec, ldap, s/mime and sntp Bonjour, AirPrint, Google Print and Mopria are off but plan to put the first two on Managed to get someone to put the printer on and its not enabled and nor is domain filtering Cheers
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Aug 27 2023
4:34 PM
Windows 10 pro and it looks like 515 and 9100 tcp seem to be the main ones. I've narrowed down the ports to the ones below just to cover myself in case that was an issue. Even did an ip any any and still had the same problem. Just to recap From the three VLANS, 80,443,515, 9100 and 631 TCP, 161, 53 and 5353 udp from the printer 9807 udp and 8800 plus 25 tcp I add the printer either via the Xerox smart tool or add printer,(add using tcp/ip etc) and all looks good. just no host file on the laptop then not a single job will appear in the printer queue. The printer is a Xerox Versalink 7030 Cheers
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Aug 27 2023
6:51 AM
I do add the printer as an IP it just won’t send a job to the printer without knowing its hostname, rather a strange one. The only reason I didn’t want to add a host file is it’s a mixture of visitor and permanent staff across the 3 vlans and maintaining that would be tough. All the rules are nice and secure and we didn’t need to whitelist any device. Just need to find an easy solution to the hostname scenario but thanks for everyone’s input so far
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Aug 27 2023
5:02 AM
Hi, Looks like the issue is all down to DNS of the printer. We can ping it but can't ping the hostname. If you edit the host file on a laptop you can see the jobs appear on the printer but not if no host added. I would be great if this could be put into the meraki so that when users connect they get this info but it doesn't look like this is possible unless we put in a DNS server or manually add this to any clients that join the network however thats not possible for casual site visitors. The meraki cant ping the hostname either so now need to find a work around without manually adding the host file or a DNS server, any ideas? We've streamlined the rules, whitelisting was added but didn't make a difference so now removed. Cheers for advice everyone
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Aug 26 2023
10:19 AM
Hi Alemabrahao, Just added it to the whitelist and still the same. I'll upload the rules i've added later today to show whats been setup. Thanks for the advise.
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Aug 26 2023
7:59 AM
Hi, I have set up separate vlans with 3 requiring access to a Xerox Versalink printer on its own vlan. I have followed all the port rules and added them into the portal but my print jobs don't arrive. I can add the printer, ping the printer, ping the hostname of the printer but the jobs never arrive and puts up an error with no detail. Ran wireshark and the packet capture on the MX but shows the ports i've already opened Allowed ports 443, 8800, 8801, 8802, 9100, 515, 25 and 631 TCP 9807, 53 and 161 UDP Can anyone advise please?
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| Subject | Views | Posted |
|---|---|---|
| 3904 | Aug 27 2023 5:02 AM |
