I have a brand new Meraki Go GR10 Access Point that won't operate correctly. In the app it just shows constantly in "Alerting" and won't come out of that state. It's hardwired to a GX20 Security Device. I've connected it to a different GX20 and that didn't resolve the issue. I've tested with other GR10's on this security device and they work fine, so I've isolated it to the GR10 device itself. I've tried connecting to it locally and it doesn't respond. I've removed it from the account and re-added it. Did a factory reset and that didn't resolve it. When comparing the details listed in the Product Information section of the Meraki Go app with a GR10 that is working, the only difference is on the Firmware line. On this AP the firmware is listed as "Not running configured version". Other AP's that work fine list "GR 29.6.1" on the firmware version line. Appreciate any ideas with this one! Thanks!
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