I have the same problem. I have deleted the app from my phone and deleted all browser history. I get the email with a code but no where to enter it in the app or the web app. ... View more

Sorry to hear the printer isn't doing what it's supposed to do.   I have one last question: When you were able to see the printer on the LAN, did you try to print right away or did you delete the printer first from the computers and did a fresh install?   I have all my printers set to print on Standard-TCP/IP-Port with static IP. I don't remember what the other connection type was, that was used by default, but it sure was the reason for the problems I had with my printers.  ... View more