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About Theulis
Theulis
Here to help
Member since Dec 7, 2022
Feb 1 2024
Community Record
16
Posts
1
Kudos
0
Solutions
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Jan 23 2024
4:21 AM
The Meraki support team suggested another way to factory reset the MX. I had to power-cycle the device 6 times, but still the problem hasn't been sorted, so I am getting a new MX85 since I believe the MX84 are EoS Maybe there is a bug on the newer Meraki MX Firmware: https://www.reddit.com/r/meraki/comments/vwlzdy/reminder_mx84_management_port_is_useless/
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Jan 22 2024
12:12 PM
The management Port didn't work. I was able to ping the MX mgmt IP, and get DNS responses from the MX, but I was not able to https into it. I brought the MX home and I manage to connect to the internet. The MX got a private IP address (WAN1) 192.168.0.x/24 and was able to reach the internet from the MX. Again I was not able to https into any of the LAN interfaces. I was able to ping the LAN IPs, but not https into it.
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Jan 22 2024
12:06 PM
I did that. Only the MX and the Laptop connected to the management port. The laptop was getting an IP address through (MX) DHCP, I was able to ping the MX IP (10.128.128.130) but I was unable to https into it. I brought the MX home and I manage to connect to the internet. The MX got a private IP address (WAN1) 192.168.0.x/24 and was able to reach the internet from the MX. The device came online and I was able to pull the new WAN IP, so the problem is now sorted. But still I am not able to connect to mx.meraki.com either using the management or the LAN.
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Jan 20 2024
7:44 AM
I have actually done that with IP address 10.128.128.128/24 and still didn't work. At some point yesterday I used Wireshark, and I could confirm that all the DNS requests work - The MX replies with 10.128.128.130 as the A record for any DNS request that I sent, even if this is mx.meraki.com, www.google.com or www.cisco.com So there is two-way communication, but when I ping the 10.128.128.130 I get no reply. When I https into that address https://10.128.128.130 I am getting HTTPS messages with the RST flag set from the MX.
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Jan 20 2024
3:47 AM
Thank you for the response and the link: Local status page seem to be Enabled for this site:
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Jan 20 2024
3:11 AM
I followed the instructions on the page: https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults as mentioned in my post: "On the MX84, the reset button is located on the back of the unit, and labeled with a circular arrow" Is there another way to do that?
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Jan 20 2024
2:32 AM
Hello all, I am using a pair of MX84 (Active / Passive) We are moving offices and we had to terminate the x2 ISP contracts in the old Office, and at some point, we will move to new ISPs, with new WAN IPs of course. The new WAN IPs are not available yet and I disconnected the MX from the old office, now racked in the new office. I am trying to access the Management Port to be able to set up the new WAN IPs (whenever available) with no luck. I did reset them both to Factory Defaults. https://documentation.meraki.com/General_Administration/Support/Resetting_Cisco_Meraki_Devices_to_Factory_Defaults and trying to access the local status page through an Ethernet Cable: https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Meraki_Device_Local_Status_Page My Laptops is getting an IP through DHCP but I cannot ping or https into http://mx.meraki.com or http://wired.meraki.com or 10.128.128.130 (IP of the MX - which is the Default Gateway and DNS for the DHCP scope) Of course, I have disconnected my Laptop from WiFi so the only network it is connected to is the MGMT interface of the MX84. Is there something I am missing? I can connect to the MS without a reset, through the Management Port. http://switch.meraki.com
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Mar 10 2023
3:53 AM
Thank you. The problem with MACOS is that, based on my understanding, no matter the overlapping, the client can "get stuck" within an area of let's say -72dB to -73dBm. I experienced this case below, where I was not able to roam, unless I disassociate / associate. Turn Wireless OFF / ON doesn't fix the problem. https://support.apple.com/en-us/HT206207 Consider this threshold in view of the signal overlap between your wireless cells. macOS maintains a connection until the -75 dBm threshold, but 5 GHz cells are designed with a -67 dBm overlap. I was hoping to fix this with RX-SOP - Cisco Marketing advertisement worked for me 😁, but thank you for the update. Based on your feedback and the more I read about this feature the more I am convinced that this is not the way to move forward, but it could help with other things you mentioned, like other AP interference.
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Mar 9 2023
11:12 AM
Thank you. I will definitely raise a case with Meraki. Changing the RX-SOP is my last option and I am not sure if this has the results I believe, but at the moment there are so many problems: lack of a proper wireless site survey, MAC stickiness, DFS, high density, high interference from other offices is, so I need to try a few things because the end user experience is really bad.
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Mar 9 2023
10:59 AM
Thank you. We are using Adaptive. I have also tested with Enabled. Unfortunately, there is no difference. Actually, my MACOS device supports 802.11r. In general, the MACOS devices won't move to a better AP, unless I disassociate them from the SSID. Turn Wireless OFF/ON still doesn't fix the problem sudo /System/Library/PrivateFrameworks/Apple80211.framework/Versions/Current/Resources/airport --disassociate Based on my understanding the APs cannot enforce roaming. The clients driver uses the received signal strength of beacons or probe responses to make decisions on whether to change APs or remain connected to the current AP. https://documentation.meraki.com/MR/Wi-Fi_Basics_and_Best_Practices/Client_roaming_and_connectivity_decisions_explained
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Mar 9 2023
4:55 AM
Thank you. Unfortunately with MACOS there is no way (unless I am missing something important) to change that behavior, while with Windows OS there are settings like roaming aggressiveness etc. So I am trying to solve this through Optimized Roaming on the AP level. https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-0/hdx_final/b_hdx_dg_final/high_density_experience_features_added_in_release_8_0.html Bit Rate: 18Mbps at the moment, I can increase it to 24Mbps or 36Mbps.
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Mar 9 2023
1:23 AM
Hello all, I would like to explore the RX-SOP option https://documentation.meraki.com/MR/Radio_Settings/Receive_Start_of_Packet_(RX-SOP) mainly because of the MACOS stickiness issue. MACOS devices tend not to roam to another access point even if the RSSI is -75dBm. https://support.apple.com/en-us/HT206207 The Meraki portal (under client) shows values in SNR even if this is called signal! https://documentation.meraki.com/MR/Wi-Fi_Basics_and_Best_Practices/Signal-to-Noise_Ratio_(SNR)_and_Wireless_Signal_Strength I am aware that SNR = RSSI - Noise. But how can I find the noise level on the Meraki Portal for a specific AP, so I can calculate the RSSI. We use MR33/42/53. Is there another way to find the RSSI, so I can set the RX-SOP limits? I am also aware that I can find the noise on my Laptop, but I assume that value is different on the AP, and also Meraki suggests that WLAN cards are not designed to measure noise floors. The typical WLAN card on a laptop is not designed to measure the noise floor of its surrounding and special adapters like the Wi-Spy dBx are needed
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Interference
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RF Spectrum
Jan 4 2023
5:54 AM
Thank you for the detailed reply @gabtoub We are in the same situation. We cannot use DFS and we also have a lot of "noisy" neighbors. Plus we are a wireless-only place! The Meraki support response was not great, since they were claiming that UNII-3 is not allowed in Belgium, which is not true. Thank you, your response was clearer. I was not aware that whole EU is treated as a single regulatory domain. I assume we have hit a dead end, and probably another solution would work better for us.
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Jan 4 2023
3:06 AM
1 Kudo
Hello all, Does anyone know the regulation for UNII-3 in Belgium. I have read in the Meraki and other forums that UNII-3 is allowed in other European counties, but I am not sure what the situation is in Belgium. I assume they all follow the ETSI standards, but I would appreciate any confirmation. Thank you Theo
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Dec 7 2022
3:22 PM
Thank you. I have read this document: https://documentation.meraki.com/MR/Wi-Fi_Basics_and_Best_Practices/Signal-to-Noise_Ratio_(SNR)_and_Wireless_Signal_Strength but I was wondering if - This is what the Meraki receiver measures, or - What the Endpoint (Client) reports to the Meraki (not sure if that is even possible 😅) Also yes I agree that value is not the actual received signal, but the SNR 😀that constantly changes.
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Hello all, Is the SNR value monitored from Meraki's AP perspective or does the client somehow reports that to the AP?
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