When does Meraki tech support start?   Does the support follow the license start date or claim date in the dashboard?          ... View more

Just curious if its possible to assign the same ISP address to WAN 1 of the primary MX and also the same IP on the WAN 2 of the Spare MX (HA)?   The WAN 1 interface on the spare MX will be the primary ISP which will allow access to the dashboard.   We only have a /30 for our primary ISP so I was wondering if it was possible to use the same WAN on both MXs. I'm assuming the spare unit will be communicating with the primary through our local switch using the MX uplink IPs.   ... View more

We received a large order of  Meraki equipment, along with license but haven't received the email with the order number. Can Meraki or Cisco support find that order number for me?   I tried to open a Meraki support case but it only gave me options to open a ticket on current equipment or network. ... View more