Thanks for the link. Wasn't as helpful as I'd hoped. Location works for different ssid with chromebooks that move so thinking it is ssid related, method of authentication maybe. But you helped me narrow it down. Thanks! ... View more

Types of devices - thanks for the suggestion. Seems to work okay for devices on certain ssids (school owned ones that don't move) but not for personal devices (phones and chromebooks) that authenticate through radius. I'd only been looking at kid devices that move so hadn't noticed. Thanks for pointing that out. The personal windows devices don't show properly, either, so thinking it has something to do with how the ssid is set up. Any suggestions? Thanks again. ... View more

Yeah, you'd think that would work, but no. Clicking MAP and going to the proper continent and area, absolutely nothing is there. Thanks so much for helping.   ... View more

Thanks for the suggestion. No, had not done that and could not find where to do so previously so thanks for the screenshot. Have entered the street address for all of them but it still shows Africa for the clients.  ... View more