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Jul 7 2023
10:40 AM
I just added 7 new Networks but having troubles to add devices to them using the provided serial numbers, could you please assist asap? The error message I got for all of them is "An unknown error occurred. Please try again or contact support." Any help will be highly appreciated. Thanks folks
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May 19 2022
1:42 PM
4 Kudos
Hi ZachE768, Just a quick update to let you know that my issue is now resolved. It happened to be firmware issue. I contacted support and the firmware of the MX64 at the CHA site was updated and the VPN came up right away. Glad you were able to guide me in the right direction. Have a great day. Best Regards
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Apr 29 2022
8:51 AM
Since this is POC, we have not gotten the License yet since there is a 30 days grace period or do you think this is a License issue? Meanwhile, I will try to disable and re-enable the VPN as advised and also reboot the MX again. I had rebooted the MX many times though. I will keep you posted. Thanks a lot for your time.
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Apr 29 2022
8:25 AM
Ok thanks for the promptness. That is what I have here as well. Also, could you please help me understand if I have to add any firewall rules on the Meraki MX for this to work with the Starlink or not? The other MX connected to the public internet established the VPN tunnel right away without any rules added while the one via the Starlink is just struggling to connect, any advise will be highly appreciated. Best Regards
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Apr 29 2022
7:54 AM
Thank you ZachE768. I am facing exactly the same thing. The only difference in my own case is neither of Meraki MX is behind a firewall since this is just POC to see if it will work or not. Could you please help me understand if you are using the Starlink router with the Meraki MX or you just connected the MX directly to the Starlink dish? Also, did you choose "Routed" mode or "Passthrough or VPN Concentrator" mode in both Meraki MX deployment setup? Best Regards
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Apr 28 2022
3:12 PM
Thank you for the promptness. Just for clarification, you mean you have a firewall in between the Meraki appliance and the Starlink dish in your setup? Could you please help me understand? Best Regards
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Apr 28 2022
1:15 PM
Since the Meraki AutoVPN works perfectly with your Starlink Internet. Could you please help me understand how you setup the Meraki MX appliance with the Starlink internet? We do have a Starlink Internet and a couple of Meraki MX64 security appliance for POC since I can see where this may be a good option for some of my company’s clients. We have everything connected and did notice the MX64 connected to public Internet established VPN connectivity right away but the second MX64 connected to Starlink Dish could not! So just want to know what I am missing out here since you were able to establish S2S connectivity with the Starlink internet at your end. I have read a lot of notes on different links and tried all sort of stuff but no way. Could you help me understand how to make the second Meraki work with the Starlink internet? Thanks
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