Meraki

Community
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

About jonezy

Re: Unable to Login

by in Questions (and Answers!)
‎Mar 21 2022 8:36 AM
‎Mar 21 2022 8:36 AM
I cannot log into the Dashboard account.  I only get a splash page with the following error "Your Meraki Go networks can only be managed from the mobile app. Download the Meraki Go app on your mobile device and log in using this account." ... View more

Can't login to Go account because of Existing Dashboard Account

by in Dashboard & Administration
‎Mar 21 2022 8:35 AM
‎Mar 21 2022 8:35 AM
I needed to manage a switch and I setup a Dashboard account (not knowing I actually needed a Go account) and then a Go account.  But, now when I try to login to the Go account, I get the error "Your Meraki Dashboard credentials do not work for Meraki Go. You must log in with a Meraki Go account".   I assume the solution would be to delete the Dashboard account.  But, I can't even log in to the Dashboard account because I get the error "Your Meraki Go networks can only be managed from the mobile app. Download the Meraki Go app on your mobile device and log in using this account."   Any thoughts on how to remove a Dashboard account?  ... View more

Re: Unable to Login

by in Questions (and Answers!)
‎Mar 21 2022 8:31 AM
‎Mar 21 2022 8:31 AM
I am having the same issue.  I get the error "Your Meraki Dashboard credentials do not work for Meraki Go. You must log in with a Meraki Go account".     Is there a way to delete the dashboard account?  I tried creating a new Go account, but the product was already claimed. So, it seems that deleting the dashboard account would be the best option. I assume this is an issue for the Meraki Dashboard group.  But, wanted to see if anyone else ran into this and what their solution was.  ... View more
© 2024 Cisco Systems, Inc.