If you call Meraki support within 24 hours after the drop they can check the back end logs on the device and tell you what the cause was.  I learned Meraki devices have a series of checks like DNS lookups and pings to 8.8.8.8 to ensure they can reach the dashboard consistently.    Also, read this article:  https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Meraki_Device_to_Cloud_Connectivity_-_FIPS   ... View more