As a former SE for Meru Networks, I have way too many stories to share. I am blown away by the ease and simplicity of a Meraki solution. I remember a specific hotel customer who was having issues with bandwidth. They weren't able to get over 10 Mbps and that was with the client device a couple feet from the AP. This seemed very odd so I went to the customer's location to investigate. My thinking was that there must be some sort of RF obstruction caused by how the APs were mounted ... maybe they were installed in a steel enclosure ... I had no clue. I met my reseller there and we went into the site together to troubleshoot the issue. After about 5 minutes of investigation I discovered the issue. I turned to the customer and said, "Ah, here's the issue. Whoever installed this apparently didn't know what they were doing." What the installer had done, because cabling was too difficult, was borrow a single pair from the in-room analog phones (Cat 3) and used that to provide data connectivity to the APs. They simply put one wire on the Rx side and another on the Tx side. Frankly, I'm surprised it worked at all. To make things even more interesting, an inspection of the IDF revealed that they had used 66-block connectors (remember they borrowed the phone wires) to interconnect back into their network. For every connection there was a gigabit ethernet extender inserted in the middle of the drop. I asked what these were for since the cable lengths were well within spec, and the reseller said, "We're the ones who installed all of this." Oops, open mouth, extract foot. They continued, "These gigabit ethernet extenders are used to bump this back to gigabit since we weren't able to cable them correctly." Yeah, no ... that's now how that works. You literally can't make this stuff up. The customer was ready to rip us out of their hotel because our product was "garbage" when it was actually an inept installation crew that created every issue. At the end of the day, I was able to fix the customer's issues but at the expense of my reseller's ego. Needless to say, we had a falling out with that reseller. Given the quality of their work, we were okay seeing them go.
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