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  • About AlvinWu
AlvinWu

AlvinWu

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Member since Mar 27, 2018

‎08-19-2021
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  • API Early Access Group

    API Early Access Group

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Latest Contributions by AlvinWu
  • Topics AlvinWu has Participated In
  • Latest Contributions by AlvinWu

Re: How to get individual device status using API

by AlvinWu in Meraki Insight
‎07-28-2021 07:32 PM
‎07-28-2021 07:32 PM
I think I got an answer for that, when the org is small with not many devices it looks all right.    However, we have orgs with over 15000 devices, it took 22 secs to over 100 secs for the Meraki API to return the results (including all paginations which are currently set as 1000 results per page). And from time to time, we also received nothing from the API call.    For org with many devices, introducing some filters similar to "get-organization-uplinks-statuses" makes more sense. ... View more

Re: HTTP 500 and 502 Error (Page not found) while using API on a very speci...

by AlvinWu in Developers & APIs
‎06-07-2020 03:41 PM
‎06-07-2020 03:41 PM
Thank you @sungod, that's interesting as you said after 0000 UTC. Maybe I should have some constant runs to see if similar in that Org. We may also evaluate API V1 beta. ... View more

HTTP 500 and 502 Error (Page not found) while using API on a very specific ...

by AlvinWu in Developers & APIs
‎06-03-2020 04:59 PM
‎06-03-2020 04:59 PM
Our API to one specific org started to receive HTTP Status code 500 and 502 Error from the response header. This is not constantly happening and non-predictable. It may work fine for a few days and suddenly we may have 3 or 5 "Page not found" during a short period like less than 60 mins.   All these 500 and 502 response body were the same "Page not Found". (I will paste the full response body)   What we have identified were : This issue is only on one specific Org Happens only to "POST" requests, not on "GET" Known endpoints with these issues are: "createOrganizationNetwork" "bindNetwork" "createOrganizationActionBatch" "removeNetworkDevice" All response body was the same The whole API process duration from send to receive varies from a few seconds up to 61 seconds from 1st May to 4 June we had 25 recorded 500 Errors and 15 recorded 502 Errors   Anyone has similar issues or experienced something similar?   Contacted Meraki TAC, came back with   " didn't find any issue on our end. No backend errors were generated on the shard when the API request failed which means the affected requests never made to the shard. The load on the shard was normal and was working as normal during the whole time. No outages were reported matching the provided timestamps and the service was available throughout the whole time. "   " The error 502 and 500 are related to the unavailability of web service. This can be related to end device/network issue or the service is not available. In our case, we didn't see any error getting registered on the shard which are usually there if it is a service issue. "   " The error can also be caused when there is a delay between the client and the server due to packet loss or the request does not make in the time allowed. The issue is very much looking at the client-side. When I mentioned 'unavailability of web service' it was in the context of the API call not reaching to the server. "   This is extremely fascinating to us, Meraki API is 100% using TCP and should be connection-oriented. Between our end to the API endpoints, there will be NO packet loss as we successfully received the 500/502 with a full response body.   I think there must be some performance issue on that Org hosted environment, however, as a customer, we don't have any visibility of that and have to trust support to help us to identify the root cause.   Response Boby:  "<!DOCTYPE html PUBLIC \\\"-\\/\\/W3C\\/\\/DTD XHTML 1.0 Transitional\\/\\/EN\\\" \\\"http:\\/\\/www.w3.org\\/TR\\/xhtml1\\/DTD\\/xhtml1-transitional.dtd\\\">\\n<html xmlns=\\\"http:\\/\\/www.w3.org\\/1999\\/xhtml\\\" xml:lang=\\\"en\\\" lang=\\\"en\\\">\\n<head>\\n <title>Page not found - Cisco Meraki<\\/title>\\n <style type=\\\"text\\/css\\\">\\n body {\\n display: flex;\\n flex-direction: column;\\n justify-content: flex-start;\\n align-items: center;\\n margin: 0 2em;\\n font-family: Helvetica, Arial, sans-serif;\\n line-height: 1.45;\\n color: #222325; \\/* same as $gray-10 in mkiColorVariables.json *\\/\\n }\\n .header__container,\\n .content__container,\\n .footer__container {\\n max-width: 800px;\\n width: 100%;\\n }\\n .header__container {\\n padding: 2em 0;\\n border-bottom: 1px solid #D7D7D9; \\/* same as $gray-80 in mkiColorVariables.json *\\/\\n }\\n .header__merakiLogo {\\n height: 2.125em;\\n }\\n .header__merakiLogo--gray {\\n fill: #898b8e;\\n }\\n .header__merakiLogo--green {\\n fill: #67b346;\\n }\\n h1.content__title {\\n font-size: 1.728em; \\/* from typographyBase.scss *\\/\\n font-weight: 300;\\n margin-bottom: 1em;\\n }\\n .content__container {\\n margin-bottom: 1em;\\n }\\n .content__container a {\\n color: #1D770B; \\/* same as $linkColor in variables.scss *\\/\\n }\\n .footer__container {\\n padding: 1em 0;\\n text-align: right;\\n border-top: 1px solid #D7D7D9; \\/* same as $gray-80 in mkiColorVariables.json *\\/\\n }\\n .footer__text {\\n font-size: 0.833em;\\n color: #898A8C; \\/* same as $gray-50 in mkiColorVariables.json *\\/\\n }\\n <\\/style>\\n<\\/head>\\n<body>\\n <div class=\\\"header__container\\\">\\n <svg class=\\\"header__merakiLogo\\\" xmlns=\\\"http:\\/\\/www.w3.org\\/2000\\/svg\\\" viewBox=\\\"0 0 130 25\\\"><title>Cisco Meraki<\\/title><rect class=\\\"header__merakiLogo--gray\\\" x=\\\"13.29\\\" y=\\\"16.46\\\" width=\\\"2.06\\\" height=\\\"8.17\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M32,18.8a3.64,3.64,0,0,0-1.73-.44,2.18,2.18,0,1,0,0,4.36A3.63,3.63,0,0,0,32,22.29v2.19a6.53,6.53,0,0,1-1.88.29,4.23,4.23,0,1,1,0-8.46,6.29,6.29,0,0,1,1.88.29Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M10.46,18.8a3.59,3.59,0,0,0-1.73-.44,2.18,2.18,0,1,0,0,4.36,3.59,3.59,0,0,0,1.73-.43v2.19a6.49,6.49,0,0,1-1.88.29,4.23,4.23,0,1,1,0-8.46,6.23,6.23,0,0,1,1.88.29Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M38.45,18.4a2.15,2.15,0,1,0,2.13,2.15,2.11,2.11,0,0,0-2.13-2.15m4.31,2.15a4.31,4.31,0,1,1-4.31-4.23,4.2,4.2,0,0,1,4.31,4.23\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M23.17,18.32a7.05,7.05,0,0,0-1.61-.25c-.83,0-1.27.27-1.27.67s.6.67.94.78l.57.18A2.46,2.46,0,0,1,23.74,22c0,2.05-1.81,2.74-3.38,2.74a12.56,12.56,0,0,1-2.22-.22V22.67a7.73,7.73,0,0,0,1.95.31c1,0,1.5-.3,1.5-.77s-.41-.65-.92-.81l-.44-.14c-1.15-.36-2.1-1-2.1-2.39,0-1.53,1.14-2.55,3-2.55a8.91,8.91,0,0,1,2,.26Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M2,7.68a1,1,0,0,0-2,0V9.83a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M7.66,4.87a1,1,0,0,0-2,0v5a1,1,0,0,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M13.28,1a1,1,0,0,0-2,0V11.87a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M18.9,4.87a1,1,0,0,0-2,0v5a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M24.52,7.68a1,1,0,0,0-2,0V9.83a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M30.14,4.87a1,1,0,0,0-2,0v5a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M35.77,1a1,1,0,1,0-2,0V11.87a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M41.39,4.87a1,1,0,0,0-2.06,0v5a1,1,0,0,0,2.06,0Z\\\"\\/><path class=\\\"header__merakiLogo--gray\\\" d=\\\"M47,7.68a1,1,0,0,0-2,0V9.83a1,1,0,1,0,2,0Z\\\"\\/><path class=\\\"header__merakiLogo--green\\\" d=\\\"M68.43,24.64,62.06,8.9V24.64H60.73V7.13h2l6.44,16,6.08-16h1.95V24.64H75.9V9l-6,15.61Z\\\"\\/><path class=\\\"header__merakiLogo--green\\\" d=\\\"M91.28,21.18A5.11,5.11,0,0,1,86,25c-3.43,0-6-2.36-6-6.69s2.5-6.69,5.76-6.69,5.71,2.19,5.71,7H81.36c.12,3.6,2.16,5.25,4.69,5.25a3.77,3.77,0,0,0,3.84-2.7Zm-9.9-3.65h8.75c-.17-3.24-2-4.84-4.35-4.84S81.63,14.37,81.38,17.54Z\\\"\\/><path class=\\\"header__merakiLogo--green\\\" d=\\\"M94.57,24.64V12h1.07l.19,2.43a3.67,3.67,0,0,1,3.55-2.8,4.51,4.51,0,0,1,1.31.2v1.29a4.93,4.93,0,0,0-1.39-.22c-1.85,0-3.43,1.8-3.43,4.84v6.91Z\\\"\\/><path class=\\\"header__merakiLogo--green\\\" d=\\\"M102.35,15.28c.19-2.16,2.12-3.65,4.91-3.65S112,13.21,112,15.79v8.85h-1.07l-.19-2.09A5,5,0,0,1,106.22,25c-2.46,0-4.23-1.33-4.23-3.57s1.31-3.48,4.86-4.06l3.79-.63v-1.1c0-1.82-1.29-2.94-3.45-2.94s-3.31,1-3.48,2.58Zm8.29,4.86V17.78l-3.4.58c-3,.51-3.89,1.46-3.89,3,0,1.7,1.31,2.55,3.21,2.55A4,4,0,0,0,110.64,20.14Z\\\"\\/><path class=\\\"header__merakiLogo--green\\\" d=\\\"M115.32,24.64V7.13h1.31v10L122.69,12h1.78L118,17.51l7.3,7.12h-1.77L116.63,18v6.69Z\\\"\\/><path class=\\\"header__merakiLogo--green\\\" d=\\\"M126.92,8.93V7.13h1.58v1.8ZM127,24.64V12h1.31V24.64Z\\\"\\/><\\/svg>\\n <\\/div>\\n <div class=\\\"content__container\\\">\\n <h1 class=\\\"content__title\\\">Page not found<\\/h1>\\n <p class=\\\"content__primaryText\\\">The page you are looking for may have been moved or does not exist.<\\/p>\\n <p class=\\\"content__secondaryText\\\">To log in to the Cisco Meraki Dashboard, go to <a href=\\\"https:\\/\\/dashboard.meraki.com\\\">https:\\/\\/dashboard.meraki.com<\\/a>.<\\/p>\\n <\\/div>\\n <div class=\\\"footer__container\\\">\\n <span id=\\\"footer\\\" class=\\\"footer__text\\\">&copy; Cisco Systems, Inc.<\\/span>\\n <\\/div>\\n <script type=\\\"text\\/javascript\\\" charset=\\\"utf-8\\\">\\n \\/\\/<![CDATA[\\n (function () {\\n var year = new Date().getFullYear();\\n document.getElementById(\\\"footer\\\").innerHTML = '&copy; ' + year + ' Cisco Systems, Inc.';\\n })()\\n \\/\\/]]>\\n <\\/script>\\n<\\/body>\\n<\\/html>"   Converted the HTML response to this image :      ... 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Using API to retrieve destination IP list for MX connectivity stats graph

by AlvinWu in Developers & APIs
‎09-19-2019 08:30 PM
‎09-19-2019 08:30 PM
I am trying to get the Network Device Loss and Latency from lossAndLatencyHistory.   However, it requires the destination IP used to obtain the requested stats.   The IP list can be configured at Security SD-WAN / Traffic Shaping / Uplink statistics.   Is there an API to retrieve the IP list?   ... View more
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  • Dashboard API

Re: peerIdent in Alert Webhook JSON?

by AlvinWu in Developers & APIs
‎03-31-2019 07:33 PM
‎03-31-2019 07:33 PM
Thank you OliverD, I think we are on a similar track. ... View more

Re: peerIdent in Alert Webhook JSON?

by AlvinWu in Developers & APIs
‎03-29-2019 12:14 AM
‎03-29-2019 12:14 AM
Thank you OliverD, Are you using SNMP traps for the WAN interface monitoring? Or other methods, if you don't mind to share. ... View more

Re: peerIdent in Alert Webhook JSON?

by AlvinWu in Developers & APIs
‎03-28-2019 06:46 PM
‎03-28-2019 06:46 PM
We are facing the same problem, have you found any walk around or a solution from Meraki?  ... View more
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