We recently started having issues with our MR42's where they would have to be restarted daily and sometimes twice daily as the speed just kept dropping off.   We spoke with Meraki yesterday and also found out about this non-released BETA version that we are trying on 3 of our AP's that were most affected. We are also hoping that they have resolved the issue in this release, but they said that about the previous two! I'll keep my fingers crossed, but I won't hold my breath!  ... View more

Almost 6 months later and we are still waiting, despite weeks of chasing.   We are currently running the latest firmware but still having to reboot regularly to get decent performance.   Last update from Meraki..   Thank you for contacting Cisco Meraki Technical Support. Thank you for your email. I would like to inform you that our Dev Engineers are working on this issue. I will reach out to you once I have any updates. Thank you for your patience   Sigh.. roll on 2022! ... View more

Hi All,   After weeks of sending screenshots and packet captures, I received this response from Meraki.   I have managed to find the issue that is causing the slow speed problem over time and after a reboot, the issue just goes. Thanks to the packet capture taken from the working and AP and broken AP we identified that the issue was being caused because the client was sending aggregated frames and the AP wasn't. Initially, both the AP and the client decide to send aggregate frames then all of a sudden after a while the AP doesn't send aggregate frames. Hence when you restart the AP it's all fresh and negotiates with the client again to send aggregate frames and the problem disappears. We are currently working, on fixing this issue on a feature firmware release with our internal team, however, at this point, the problem is still premature and we are looking more into why the AP goes into stops sending aggregate frames. We know that the issue came around firmware version 27.x. Our internal team has asked me to ask you if you would be willing to test our beta MR 28.1 to see if the problem also persists on this firmware. If you are willing to upgrade a couple of APs to MR28.1 to test let me know and I can arrange a session to ping the firmware on the APs you want to test on without having to upgrade the whole network to MR28.1   I am just waiting for our summer holidays to start and then I will be in a position to test MR28.1 on a few of the AP's. I was pleased to see that they had identified a possible source of the issue since we have been chasing this for weeks and questioning ourselves whether it was something that we had done or something we were missing with the configuration of our network.   Hopefully, the issue is resolved in the next firmware update, but ill update you all again once i have tested further.   Kind regards Matt ... View more

Hi @cmr,   Yes, we are running 27.6, across all of our MR42's   Nothing else is currently available on the Merkai Portal.   Kind regards   Matt ... View more

Hi,   Did you ever make any headway with this issue?   We have a lot of MR42's and are now also seeing very poor performance with them until they are rebooted. We have checked out the switching environment, check our WAN usage, and have gone over our RF profiles and cannot see the cause of the issues.   Like yourself, rebooting the AP returns it back to good performance, but with 180 across our site, doing this regularly with what is supposed to be enterprise hardware is not ideal!   We are running the latest firmware as well.   Kind regards Matt ... View more

Hi,   Not as of yet, I'm not sure if it's actually causing us much of a problem or if it's more of a spurious error.   We are on 27.5 as well and will have to see if updating our AP's resolves it.   If you find out any more, please let me know!   Cheers   Matt ... View more

Hi,   Yes, the new cert is seen by our Radius server and most devices can connect without issue.   The renewal was completed fine, but i can't see why we are getting this Reason: RESERVED error on some devices.   Kind regards   Matt ... View more