@SimonA1    No I didn't log a case for you, only my own.   It is odd that you don't have the 'Cases' in your menu.  Maybe give them a ring? ... View more

Hi @SimonA1    I have logged a case by logging into the Dashboard, clicking on 'Help' and then 'Cases'   Hope that helps   Stuart ... View more

Hi Simon,   I raised a ticket with Meraki over this and they have said that they have opened an internal case with Apple to find out what is wrong.   My limited testing so far shows that if the 'Education' setting is removed from a settings profile and the ipad is then erased and re-streamed then it seems to be OK.   However, this is not really a great workaround for me as I have 120 ipads to do!.  And it definitely isn't a workaround if you need the Apple Education payload in settings.   I would encourage you to open a support case with Merak so that they they know this is not an isolated case.   Regards   Stuart ... View more

Thanks Dalton.  I have just sent you a DM. ... View more

I have logged a call with Meraki but they are trying to divert me to Apple.  Think I am going to get caught between them blaming each other.   I wonder if it is anything to do with the 'Private Mac address' feature introduced with IOS 14?   https://support.apple.com/en-us/HT211227 ... View more

I have the same issue. Is your error being returned from devices with iOS 14.2 on? ... View more