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About BrianPay
BrianPay
Comes here often
Member since Nov 20, 2020
Jul 14 2021
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Jul 14 2021
4:02 PM
Would you mind telling me how to correctly setup my helium miner with port forwarding in the Meraki dashboard?
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Nov 21 2020
6:33 PM
This should be done while a spike is occurring?
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Nov 20 2020
2:26 PM
I think swapping to the spare MX is the next step. We thought firmware was an issue as well and reverted back to a previous firmware as we have been running a beta for the past two months. We reverted last night and the spikes still occurred today. Meraki support is currently engaged and witnessed today’s spike so I am hoping they may have some insight but it seems that the issue may be the MX itself. Swapping it out with our new spare will confirm this and if so will RMA the old unit. Thanks for the suggestions.
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Nov 20 2020
2:16 PM
We have had AT&T and Comcast both out to test their lines to MPOE and both test good according to their techs. We have also replaced the fiber from the AT&T Cienna to the MX and ethernet from Comcast’s router to the MX. We have isolated each circuit by connecting the AT&T to a spare MX we have for a week and did not experience any outages. While running on Comcast we did experience the spikesand outages. We then swapped back to AT&T and it experienced outages. These outages only occur during this time and business hours. After hours or on the weekends there are no spikes or outages. If it was electrical interference, I feel we would have issues in the evenings and weekends as well. We are really are at a loss but will try swapping the MX next with the spare we have.
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Nov 20 2020
1:55 PM
It does happen often enough. It is currently happening now. It usually occurs around 10:30AM or 12:30PM and lasts up to an hour or so. I am in Oakland not too far from Alameda. We have been working with Meraki support but they have been unable to pinpoint the cause of the problem so far.
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Nov 20 2020
1:43 PM
So we have both AT&T and Comcast as our ISPs on WAN1 and WAN2. We have spoken with engineers with both and they state there are no outages on their end and are able to ping their routers with no loss. When these spikes occur it is spiking both ISPs simultaneously which I think is strange as they are two separate companies and feeds into the MX.
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Nov 20 2020
1:40 PM
It is currently set to our Comcast Gateway IP.
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Nov 20 2020
1:34 PM
Hello All, I am hoping someone may have experienced this issue as we are at a loss and have been working to correct it for over 3 months. We seem to have consistent issues with spikes in latency and loss around the same time and same days. It can last 10 minutes up to an hour. I have tried to trace large bandwidth users and eliminate them as the culprit but the issue persists. I have taken packet captures from the MX during the spikes but don't really see anything extraordinary. We have tried reverting the MX firmware, replaced the routers from the ISPs with no change in the spikes. When these spikes occur, users are unable to use the network and VPN users are kicked off. Any ideas or hints would be appreciated. This is a network for a high school in Oakland. We have had the Meraki network for a few years but these issues started about 3 months ago. Brian
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