Hello, I am working with a client that has printers attached to the MX devices. The printers are on a different vlans. bonjour forwarding has been enabled on the mx. there are no deny firewall rules. packet capture does not show anything, nor do events. tried sending wake on lan and ping, which do not work. I am aware the printer could be going to sleep and due to issue with the printer its not waking up. the FW has been updated on the printers. sometimes the issue does not return for 20-30 days. The client reports that printers after working perfectly stop responding to print requests and the only solution left is to restart the MX which resolves the issue. the printers FW have been updated. although there were no firewall rules, i have added an allow rule for TCP related sessions to the printer after the last incident. Has anyone come across such a scenario and what possible solution can be looked at?
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