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About CKF_Jeff
CKF_Jeff
Here to help
Member since Nov 5, 2020
Oct 26 2021
Community Record
7
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1
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1
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Oct 26 2021
8:27 AM
Well shoot. This has happened again and rebooting has not resolved the issue. This is only affecting one of our sites as well. All settings pertaining to content restrictions seem to be set correctly.
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Nov 9 2020
9:40 AM
Something was definitely amiss somewhere in Meraki. The logs were not showing the filtered content for the instances we were referring to (they were correctly showing other events successfully filtered), but restarting all Meraki devices immediately resolved our issue. Pretty darn weird. We had a ticket open with Meraki Support that was very helpful, but their ultimate statement was that it couldn't be Meraki-related because whitelisting specific test devices didn't resolve the issue. That should have superseded any filtering by the device. That being said, restarting the devices took care of it. Just one of those inexplicable device brain farts that requires a reboot I guess!
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Nov 9 2020
5:39 AM
1 Kudo
Restarting all of our Meraki devices resolved the issue, but we couldn't do that until the weekend.
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Nov 5 2020
12:20 PM
I changed Restricted YouTube content to "Disabled" about 10 minutes ago. Those videos are still blocked. This is now affecting a training one of my users is supposed to be taking so this is no longer a "Gee, I wonder why this is happening" issue. Thanks again!
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Nov 5 2020
12:06 PM
Thanks for the reply. It seems that the 2 options there are "Moderate" and "Strict" from what I can tell. Is there a separate section solely for more granular YouTube content filtering?
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Nov 5 2020
12:01 PM
Here is a screenshot of our Content Filtering settings,
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Nov 5 2020
9:21 AM
YouTube live streaming events are now being blocked by Meraki and we're not quite sure what happened. We don't appear to have changed anything recently but we just discovered that all live events are being blocked with the following error: "Video unavailable - This video is restricted. Please check your network administrator restrictions." This does not appear to be rating-related or topic-related. When we scan any of the affected URLs using the URL Category Lookup Tool the only category that comes back is Streaming Media, which is not filtered on our end. Does anyone have any ideas on where to start looking? I have seemingly looked at all of the conventional spots related to content filtering and would be pleasantly surprised if I simply overlooked something stupid. Thanks everyone!
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My Accepted Solutions
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| 6866 | Nov 9 2020 5:39 AM |
My Top Kudoed Posts
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