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  • About robertp09

Re: Exchange ActiveSync Email profile for 0365 uninstalls randomly

by in Mobile Device Management
‎10-13-2021 11:30 AM
‎10-13-2021 11:30 AM
Hi @MattMorg    Yes, I do see an update on the profile ran early morning before I receive the call on the users email missing. Not seeing anything that's causing the update to run automatically. I have also seen the owner just disappear under device details and had to re add the owner again a few times before.  Thanks for the response. ... View more

Exchange ActiveSync Email profile for 0365 uninstalls randomly

by in Mobile Device Management
‎10-11-2021 10:46 AM
‎10-11-2021 10:46 AM
Hi All,    I've been experiencing this issue for awhile where a users losses access to their emails and will receive a prompt to re-enter their password. I believe the email profiles is some how removed even though its set not to allow users to remove the profile and reinstalls itself. Im seeing this happen a few times a month randomly only on iOS devices. Wondering if any one has been experiencing this same issue.     ... View more
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