Hello everyone,   my team (my colleague and I) are new to the MDM business and are consulting for a school. With the COVID and stuff, they are changing to a new model of teaching and have bought iPads through an Apple reseller and all.   Long story short, we set up anew the ASM and the Meraki MDM endpoint. I did the mistake of creating the first MDM certificate using my my school's Apple ID (john.doe@myschool.appleid.com) instead of the department's Apple ID (it@myschool.appleid.com). Our Apple reseller and us exchanged the apple accounts so the devices would show up in the DEP. We did the configuration and all went perfectly but, just for tests, reset one of the iPads using iTunes (to check what would happen if they were eg. stolen).   Sure enough, they were activation-locked to my personal school's apple id (john.doe@myschool.appleid.com). Now I've created a new MDM certificate, with the subject as it@myschool.appleid.com. My question is: what is the process I have to carry out so that the devices will be activation-locked using the it@myschool.appleid.com instead of john.doe@myschool.appleid.com?  Under the assigned-by column in DEP, all i can see is system_user. Do i have to delete the MDM server and start from scratch? (that would be no drama).   Thanks a lot in advance,   Pom_poko ... View more